Event Management in Managed Service Provider Disaster Recovery Toolkit (Publication Date: 2024/02)


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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:

  • Are you using managed service providers or external consultants to support your event management workflows?
  • Key Features:

    • Comprehensive set of 1583 prioritized Event Management requirements.
    • Extensive coverage of 143 Event Management topic scopes.
    • In-depth analysis of 143 Event Management step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 143 Event Management case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Service Cost Management, Software Development, Endpoint Security, Network Engineering, Hosted Applications, Disaster Recovery Planning, Data Regulation, Cloud Hosting, IT Security, Information Technology, Managed Print Services, Managed Service Provider, Data Leaks, Desktop Support, Managed Security Services, Remote Backups, Business Continuity Planning, Hardware Upgrades, Mobile Device Support, Cloud Backup Solutions, Hardware Leasing, Master Data Management, Network Architecture, IT Disaster Recovery, ITIL Service Desk, Software Training, Media Platforms, Managed Backup And Recovery, Backup Solutions, IT Budgeting, System Maintenance, Service Speed, Service Modification, Balancing Priorities, DevOps, Server Maintenance, Cloud Migration, IT Service Cost, Data Migration, Network Design, Cloud Storage, Virtual Desktop Infrastructure, Growth Opportunities, Installation Support, VoIP Implementation, Email Security, Data Storage Solutions, Cloud Based Email, Patch Management, IT Staffing, Data Backup, Data Center Management, Network Assessment, Email Services, Database Management, Network Upgrades, Compliance Services, Lean Management, Six Sigma, Continuous improvement Introduction, IT Asset Management, Network Security, Service benchmarking practices, VoIP Solutions, Limit Budget, Mobile Device Management, Privacy breaches, Software Licensing, IT Support, Chain of Custody, Backup And Disaster Recovery, Wireless Networking, Sites And Services, IT Project Management, Integration Legacy Systems, IT Compliance, Remote Access Solutions, Managed Network Services, Infrastructure Management, Event Management, Mission Critical Applications, Wireless Security, Anti Virus Protection, Network Optimization, Data Backup Services, Database Administration, Security audit program management, Managed Metadata Service, Virtualization Services, Software Updates, Server Administration, IT Operations Management, IT Strategy Consulting, Cloud Assets, Service Level Agreement, Milestones Tracking, Disaster Recovery, Virtual Private Servers, Automated Workflows, Network Maintenance, Desktop Virtualization, Help Desk Support, Remote Troubleshooting, Insurance providers, Data Protection, Business Process Redesign, Data Encryption, Wireless Solutions, COVID Restrictions, ITIL Standards, Website Maintenance, Patch Management Services, AI Skills Gap, Cybersecurity Services, Backup Monitoring, Mobile Device Security, Firewall Configuration, Network Troubleshooting, System Integration, Change Management, Resource Requirements, Hardware Maintenance, Hardware Repair, Grow Profit, Vetting, Malware Protection, Cloud Security Posture, Email Migration, Procurement Services, Service Dependencies, Backup And Restore, Service Continuity Planning, Remote Monitoring, Managed Firewall Services, Managed Backup Service, Service Desk, Skill Development, Hosted Email, Server Configuration, Cloud Computing, IT Security Audits, Network Monitoring, Managed Firewalls, Vendor Management, Web Hosting

    Event Management Assessment Disaster Recovery Toolkit – Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):

    Event Management

    Event management involves planning, organizing, and executing events with the help of third-party providers or consultants.

    1. Utilize dedicated event management software to track and monitor event activities.
    Benefits: Streamlined process, increased efficiency, and improved organization.

    2. Outsource event planning and coordination to MSPs who specialize in event management.
    Benefits: Expertise, cost-effectiveness, and reduced workload for internal team.

    3. Utilize a central communication platform for real-time collaboration between all parties involved in event management.
    Benefits: Improved communication, faster decision-making, and better coordination among team members.

    4. Implement a ticketing system for event registration and attendee management.
    Benefits: Automated processes, improved attendee experience, and easy tracking of event data.

    5. Use digital marketing tools to promote the event and attract attendees.
    Benefits: Increased reach, targeted marketing, and better ROI.

    6. Utilize data analysis and reporting tools to track event performance and make data-driven decisions for future events.
    Benefits: Improved insight into event success, identification of areas for improvement, and evidence-based decision making.

    CONTROL QUESTION: Are you using managed service providers or external consultants to support the event management workflows?

    Big Hairy Audacious Goal (BHAG) for 10 years from now:

    In 10 years from now, we aim to become the leading provider of seamless and innovative event management solutions globally. We envision ourselves as a trusted partner for organizations of all sizes, offering end-to-end services that encompass every aspect of event planning, execution, and evaluation.

    Our goal is to revolutionize the event industry by leveraging cutting-edge technology and continuously evolving strategies to create truly extraordinary experiences for our clients and their attendees. We aspire to be recognized for our unparalleled attention to detail, personalized approach, and unwavering commitment to excellence.

    We see ourselves working with top-tier managed service providers and external consultants who possess specialized knowledge and expertise to enhance our event management workflows. Through strategic collaborations, we will tap into their unique skill sets and diverse perspectives, allowing us to stay ahead of trends and drive innovation in the industry.

    We are determined to break barriers, challenge traditional norms, and raise the bar for event management. With a relentless pursuit of perfection, we will continue to deliver exceptional events that leave a lasting impact on our clients, attendees, and the industry as a whole.

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    Event Management Case Study/Use Case example – How to use:


    In today’s dynamic business environment, events have become an integral part of the marketing strategy for organizations. Whether it is a product launch, trade show, conference, or corporate event, companies are relying more on events to engage with their target audience and create brand awareness. With the rise in the number and complexity of events, many companies are turning to managed service providers (MSPs) or external consultants to support their event management workflows. This case study aims to explore the use of MSPs and external consultants in event management by analyzing a real-life client situation, the consulting methodology used, deliverables, implementation challenges, key performance indicators (KPIs), and other management considerations.

    Client Situation

    The client for this case study is a multinational technology company based in the United States that specializes in hardware, software, and services related to the IT industry. The company has a global presence, with offices in multiple countries and a diverse portfolio of products and services. In recent years, the company has witnessed a significant increase in the number of events they organize, ranging from product launches, roadshows, and trade shows to customer conferences and partner summits. As the number and scale of events grew, the company realized that their internal event management team was unable to handle the workload efficiently.

    Moreover, the in-house team lacked the expertise and experience required to plan and execute large-scale events successfully. They were facing challenges in venue selection, budget management, vendor management, and event marketing. The company also wanted to enhance the overall event experience for attendees and increase return on investment (ROI) by implementing data-driven event management strategies. To address these challenges, the company decided to seek external help from either managed service providers or external consultants.

    Consulting Methodology

    To evaluate the most suitable option for event management support, the company conducted extensive research, including consultations with industry experts and peer organizations. After careful consideration, the company opted for a hybrid approach, where they would use both MSPs and external consultants to support their event management workflows.

    The company first engaged an MSP that specializes in event management services. The MSP was responsible for providing end-to-end event management solutions, including venue selection, budget management, vendor management, attendee management, logistics, and post-event analysis. The MSP also provided a technology platform that enabled the client to manage events digitally, from planning to execution. This platform integrated multiple features such as event registration, marketing, networking, and analytics, providing the client with a comprehensive view of event performance.

    Next, the company engaged external consultants who had expertise in data-driven event management strategies. The consultants were responsible for providing insights into attendee behavior, preferences, and engagement patterns, based on which the company could tailor the event experience. They also helped the company identify the right target audience, design personalized marketing campaigns, and analyze the ROI for each event.


    The implementation of the hybrid approach enabled the company to achieve significant improvements in their event management workflows. The MSP delivered the following key deliverables:

    1. Streamlined Event Management Processes: The MSP successfully streamlined the entire event management process, reducing the time and effort required to plan and execute events.

    2. Cost Savings: By negotiating with vendors on behalf of the client, the MSP was able to secure better deals, resulting in cost savings for the company.

    3. Technology Platform: The technology platform provided by the MSP enabled the client to manage events efficiently and effectively, saving time and resources.

    On the other hand, the external consultants delivered:

    1. Data-Driven Event Management Strategies: The consultants provided the company with data-driven insights, enabling them to design targeted marketing campaigns and enhance the overall event experience.

    2. Attendee Engagement Analysis: Through their expertise in data analytics, the consultants provided the company with in-depth analysis of attendee behavior and engagement patterns, helping them understand the impact of their events.

    Implementation Challenges

    The implementation of the hybrid approach was not without its challenges. One of the significant challenges faced by the company was integrating the MSP’s technology platform with their existing systems. This required significant resources and time from both the company and the MSP, delaying the implementation process.

    Another challenge was ensuring seamless communication between the MSP and the external consultants. As both parties were responsible for different aspects of event management, it was essential to ensure that there was no overlap or duplication of work.

    Key Performance Indicators (KPIs)

    To measure the success of the hybrid approach, the company established the following KPIs:

    1. Cost Savings: The company aimed to reduce event costs by 10%, as negotiated by the MSP on behalf of the client.

    2. Time Savings: The company aimed to reduce the time required to plan and execute events by 15%.

    3. Attendee Satisfaction: The company aimed to achieve a satisfaction score of at least 80% for each event, based on attendee feedback.

    4. Return on Investment (ROI): The company aimed to increase ROI for events by 20% through the implementation of data-driven strategies.

    Management Considerations

    The successful implementation of the hybrid approach highlighted the importance of effective project management in such engagements. The company had to ensure seamless collaboration between the MSP and external consultants, regular communication, and efficient allocation of resources to achieve the desired results.

    Moreover, the company also had to consider the long-term impact of using external parties for event management support. They had to ensure that they maintain control over their brand image, messaging, and event strategy, even when working with external partners.


    The use of managed service providers and external consultants for event management support has proven to be beneficial for the client in this case study. By implementing a hybrid approach, the company was able to streamline their event management processes, reduce costs and time, enhance attendee satisfaction, and increase ROI. However, it is essential to ensure effective project management, clear communication, and a long-term strategy when engaging external parties for event management support. With the rise in the number and complexity of events, companies are likely to continue relying on MSPs and external consultants to support their event management workflows in the future.

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