Resilient Infrastructure in Smart City, How to Use Technology and Data to Improve the Quality of Life and Sustainability of Urban Areas Disaster Recovery Toolkit (Publication Date: 2024/02)


As cities become increasingly complex and interconnected, it is crucial that we prioritize resilience in our infrastructure to ensure the well-being of urban areas and their inhabitants.


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This comprehensive Disaster Recovery Toolkit is designed to help you improve the quality of life and sustainability of your city through the use of technology and data.

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It also includes real-life case studies and use cases, allowing you to see the practical applications and success stories of resilient infrastructure in action.

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Discover Insights, Make Informed Decisions, and Stay Ahead of the Curve:

  • Is your infrastructure and service provider ecosystem agile and ready for a variety of different events?
  • Who is responsible for increasing the resilience of your infrastructure systems?
  • How resilient is your critical infrastructure against the growing threat of a cyberattack?
  • Key Features:

    • Comprehensive set of 1529 prioritized Resilient Infrastructure requirements.
    • Extensive coverage of 77 Resilient Infrastructure topic scopes.
    • In-depth analysis of 77 Resilient Infrastructure step-by-step solutions, benefits, BHAGs.
    • Detailed examination of 77 Resilient Infrastructure case studies and use cases.

    • Digital download upon purchase.
    • Enjoy lifetime document updates included with your purchase.
    • Benefit from a fully editable and customizable Excel format.
    • Trusted and utilized by over 10,000 organizations.

    • Covering: Cognitive Computing, Smart Agriculture, Sensor Networks, Energy Efficiency, Real Time Monitoring, Data Privacy, Collaborative Consumption, Health Sensors, Outdoor Air Quality, Digital Infrastructure, Civic Participation, Thermal Energy Grid, Electric Car Charging, Waste Management, Drones For Delivery, Open Data Platforms, Public Safety, Neighborhood Watch, Sharing Economy, Air Quality Monitoring, Smart Grid, Public Wi Fi, Intelligent Transportation, Environmental Sensors, Environmental Monitoring, Personalized Services, Electric Vehicles, Smart Energy Systems, IT Infrastructure, Flood Monitoring, Smart Surveillance, Community Engagement, Resilient Infrastructure, Asset Management, Citizen Engagement Platforms, Water Leak Detection, Waste To Energy, Intelligent Sensors, Digital Citizen Services, Smart Lighting, Water Management, Data Analytics, City Wide Wi Fi, Energy Management Systems, Sustainable Mobility, Biomimicry Design, Cooperative Energy, Energy Storage Systems, Noise Pollution, Renewable Energy, Smart Meters, Remote Sensing, Predictive Analytics, Mobile Applications, Green Spaces, Carbon Emissions, Infrastructure Management, Urban Planning, Sustainable Buildings, Smart Meters For Gas, Social Inclusion, Smart Home Automation, Real Time Alerts, Water Conservation, Smart Recycling, Weather Forecasting, Wallets For Payments, Traffic Management, Social Media Data, Citizen Feedback, Telemedicine Services, Smart Maintenance, Community Centers, Smart Locks, Crowdsourced Data, Emergency Response, Public Transportation

    Resilient Infrastructure Assessment Disaster Recovery Toolkit – Utilization, Solutions, Advantages, BHAG (Big Hairy Audacious Goal):

    Resilient Infrastructure

    Resilient infrastructure refers to the ability of infrastructure and service providers to quickly and effectively adapt to various events or disruptions.

    – Implementing sensors and advanced data analytics to monitor infrastructure in real-time
    – Benefits: Early detection of failures, proactive maintenance, cost savings, and improved service delivery.

    CONTROL QUESTION: Is the infrastructure and service provider ecosystem agile and ready for a variety of different events?

    Big Hairy Audacious Goal (BHAG) for 10 years from now:

    In 10 years, our goal for resilient infrastructure is for the entire ecosystem of infrastructure and service providers to be fully agile and prepared to withstand and bounce back from a diverse range of events.

    This means that all infrastructure, from transportation systems to energy production to communication networks, will be designed and built with resilience in mind. It will be able to adapt and respond to natural disasters, cyber attacks, and other unexpected disruptions.

    Service providers, whether they are public or private entities, will also play a crucial role in this ecosystem. They will have rigorous contingency plans in place, be well-equipped with resources and technology to quickly respond to emergencies, and have strong partnerships with other providers to ensure seamless coordination during crisis situations.

    The future of resilient infrastructure will not only focus on recovery and response after an event, but also on proactive measures such as continuous monitoring, predictive maintenance, and regular updates and upgrades.

    We envision a future where our infrastructure can withstand extreme weather events, cyber threats, and other unforeseen challenges, while still providing essential services to communities and businesses. This will not only save lives and reduce economic losses, but also foster a sense of security and confidence in our society.

    Together, let′s work towards building a resilient infrastructure ecosystem that can weather any storm and emerge stronger than ever before.

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    Resilient Infrastructure Case Study/Use Case example – How to use:

    Case Study: Resilient Infrastructure – Preparing for a Variety of Events

    The client, an infrastructure and service provider company with operations across multiple continents, had recently faced challenges in responding to unexpected events such as natural disasters, cyber threats, and political unrest. These events had highlighted the vulnerabilities in their infrastructure and service delivery, causing disruptions to their operations and customer satisfaction. In order to improve their resilience and preparedness, the client engaged a consulting firm to assess their current state, identify potential risks and gaps, and establish a plan to ensure agility and readiness for a variety of events.

    Consulting Methodology:
    The consulting firm utilized a multi-dimensional approach that incorporated frameworks, best practices, and industry standards to assess the client′s infrastructure and service provider ecosystem. The consulting methodology included the following steps:

    1. Risk Assessment: This step involved identifying and evaluating potential risks that could impact the client′s infrastructure and service delivery. The consulting firm used a combination of techniques such as surveys, interviews, and workshops to gather information from key stakeholders and subject matter experts. The risks identified included physical, technological, political, and operational risks.

    2. Gap Analysis: Based on the risks identified, a gap analysis was conducted to assess the client′s current state against industry best practices and standards. This analysis helped to identify the areas where the client needed to improve to ensure resilience and agility.

    3. Roadmap Development: A detailed roadmap was developed to guide the client towards achieving their desired state. The roadmap included recommendations for infrastructure upgrades, process improvements, and implementation of new technologies.

    4. Implementation Support: The consulting firm provided support during the implementation phase by working closely with the client′s teams and providing guidance and expertise in areas such as risk management, disaster recovery, and crisis management.

    The consulting firm delivered a comprehensive report that outlined the findings from the risk assessment and gap analysis, along with a roadmap to improve the client′s resilience and agility. The report also included a detailed implementation plan with specific steps, timelines, and responsible parties.

    Implementation Challenges:
    The main challenge faced during the implementation phase was the complex nature of the client′s operations, with a diverse range of infrastructure and services spread across multiple regions. This made it difficult to develop a one-size-fits-all approach, and the consulting firm had to customize their recommendations based on each region′s unique challenges and requirements.

    To measure the success of the engagement, the consulting firm and the client agreed upon the following KPIs:

    1. Reduction in response time during events: This KPI measured the time taken by the client to respond to events such as natural disasters or cyber-attacks. The target was to reduce the response time by at least 50%.

    2. Customer satisfaction: The consulting firm helped the client develop a customer satisfaction index to measure the impact of the resilience program on their customers. The target was to achieve a 10% increase in overall customer satisfaction.

    3. Number of disruptions: The number of disruptions caused by events such as natural disasters, cyber threats, and political unrest was tracked to measure the effectiveness of the resilience program. The aim was to reduce the number of disruptions by 20%.

    Management Considerations:
    The success of this engagement was heavily dependent on senior management′s support and buy-in. The consulting firm worked closely with the client′s leadership team to communicate the importance of resilience and the need for continuous improvements to ensure readiness for a variety of events. The client also established a dedicated team to monitor and manage risks and regularly report progress to senior management.

    – Achieving Infrastructure Resilience through Effective Risk Management, PIPSC, 2018.
    – Building Resilient Infrastructure – A Blueprint for Disaster Risk Reduction, OECD, 2015.
    – Resilient Service Providers: How to Respond to Natural Disasters and Other Events, Cognizant, 2018.
    – Preparing for the Unexpected: Ensuring Resilience in Infrastructure Operations, Deloitte, 2020.

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